Support

Questions, bug reports and feature requests for Footages all land in the same place — directly with the developer. Every message gets read and answered, usually within a couple of days.

Email: somenkov.nikita@icloud.com

Reporting a problem

To help track an issue down quickly, please include:

• your macOS version and the Footages version (shown in Footages ▸ About Footages);
• what you did, what you expected, and what happened instead;
• if the problem involves a specific drive or NAS — how it is connected.

Screenshots or a short screen recording help a lot.

Does Footages move or change my files?

No. Footages indexes footage in place — plain files in plain folders on your own drives. Removing a clip from the library only removes the library record; the files stay exactly where they are.

What happens when a drive is unplugged?

The library keeps working. Clips whose copies live on the unplugged drive remain browsable with their thumbnails and metadata, and everything falls back into place the moment the drive is reconnected.

Where is my library stored?

The library database lives locally on your Mac, in Application Support. Your media files stay wherever you imported them — Footages never uploads your footage or your library anywhere. See the Privacy Policy for details.